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You deserve the best

Our hassle-free service program guarantees the quality of your repairs, and the prompt, friendly service you deserve — from start to finish. And with 24-hour emergency service, we’ll be there when you need us most.

How our satisfaction guarantee works

When you or your broker call us to report your claim, we’ll immediately contact one of our approved contractors or repair facilities in your area. We’ll give them your coverage information and details of the damage so they’re ready to get working on repairs right away — no appraisals or estimates required. There’s no need for you to shop around for reputable, qualified contractors or repair shops as we’ve already done that for you. Our partners must meet rigorous performance standards to be part of our program.

 

  • Prompt, efficient, and hassle-free service
  • Convenient, on-site car rental pick-up at our Definity Repair Partners
  • Lifetime guarantee (while you own the vehicle) on body, parts, and paint repairs made by a Definity Repair Partner
  • Two-year guarantee on property restoration and repairs made by a Definity Repair Partner

While you have the option to use a contractor or repair shop that does not participate in our program, we can only guarantee your satisfaction when you choose one of Definity Repair Partners.

What's it like to make a claim with us?

Watch real customers share their stories.

A real game changer: how we helped get Mark’s flooded games room and billiards night back on cue

Delivering on our promise

I was surprised to save almost $900 on my insurance! Economical has great rates and excellent service.

 - Mandeep Sidhu

Economical makes for big savings. At the time I was paying $285 per month — they gave me [the same insurance coverage] for $130.

 - James Lamptey

I saved over $400 switching to Economical and the transition was seamless.

 - Sandra Boyd

Not only do I recommend Economical to my members for their great prices, value, and exceptional customer service, I have renewed my home and auto insurance with them since 2008!

 - Penny A. Gardiner

I was able to save over $500 per year compared to what I had been paying. Take my word for it — it's worth the effort to get a quote and experience the savings.

 - Chef Roy

I made a quick call during my lunch break and the results were better than I expected: they told me I had a potential savings of about $1200 a year.

 - Davindra Jagiah

I was very happy. There was a $400 difference — it was the exact same benefits!

 - Sarah Balet

I saved approximately $40 per month. I am extremely happy that I switched to Economical.

 - Lorraine Spence

Economical was so great to deal with. It was a smooth changeover for me and all questions were answered.

 - Arline MacIntosh

Great company, great broker.

 - Kirk Brumwell

I was looking for a better quote on my existing car/home insurance and got a very good deal with Economical.

 - Nils Fabian
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Get in touch

Contact your group's broker or group administrator today.